frequently asked questions

CAN YOU DO CUSTOM FIXTURES?

We have our own fabrication shop in studio which allows us to customize fixtures if needed. We have done custom finishes, custom canopies to combine multiple fixtures into one, and we can do custom sizes. Please contact us for a quote on a special project.

HOW DO I REPLACE THE BULBS?

The LED strips we use in our fixtures are integrated into the design of the lamps, and are not designed to be replaced for a long time. We use high-quality LED strips from US based suppliers which have a 50,000-hour rating. If used 6-8 hours a day, this would last about 17-23 years. If there are any issues with the LED strips down the line, our lights can be re-lamped by either us or your local electrician.

ARE THEY DIMMABLE?

All of our light fixtures ship with TRIAC Dimmable LED drivers, which are compatible with TRIAC/Forward Phase dimmers. As an option, we can supply LED drivers that are compatible with 0-10v dimming systems, commonly used in home control lighting systems or commercial applications.

ARE THE LIGHTS UL LISTED?

Most of our line is UL Listed (US/CANADA) for indoor damp environments, please see the individual product pages for more details. Some products such as our DECO SCONCE and KRUOS MIRRORS are UL Listed on request and will require an additional fee.

WHAT IS THE LEAD TIME?

Usually, our lead times are 8 weeks, but they can be shorter or longer depending on our current order queue. Lead times for larger orders or custom projects are generally longer. We also have some fixtures available for quick shipping, so please email us if you are in need of something fast.

CAN I ADJUST THE CEILING FIXTURES ON SITE?

Our fixtures are made-to-order due to the wide variety of finishes and options, we also as that the overall drop height is specified at the time of ordering. We only recommend changing the height by 12 inches up or down due to the extra wire space within the ceiling canopy housing. Installers will be able to adjust the fixture height following instructions and videos we can share with you.

DO YOU HAVE A TRADE PROGRAM?

We have a trade program for qualified interior designers, decorators, architects, and real estate developers. Please submit an application for consideration if you meet the following criteria:

Interior Design Certification/Design Organization identification (NCIDQ, CCIDC, ASID, IIDA, AIA, APLD, ASLA, CID, IDS) or valid membership to a residential or commercial development business organization (NAHB, NAA, etc)

How do I get a quote or place an Order?

Many of our clients choose to email us to get pricing and send a purchase order to place an order to our email. Please email to info@studioendo.com. We will send you a link to pay your invoice online using a credit card or ACH. Lead times start upon the receipt of a deposit payment. We accept check payments but please let us know before you send a check payment so we can make a note!